On behalf of everyone here at FTI, I would like to express our sincere gratitude for your trust & partnership throughout 2014. It is our hope that in 2015 we will be able to serve you even better. By adding new team members & enhancing our service offerings, we strive to be the best possible resource for you.
New FTI Team Members
Last year, we added four new employees to the FTI family! Our Group Sales department expanded when Kelly Carson joined the team in November. Kelly has more than 15 years of experience in the travel industry & is excited to start working with new clients as soon as possible. In November, we also welcomed Maggi Mast to our Accounting department. Maggi has worked part-time for us in the past, so we’re excited to have her on board full-time! Our Marketing department has doubled in size, with two new additions. Melissa Lawhorn has joined us full-time. You may hear from her if you send emails to our general mailbox, or see us at a conference. We also welcomed Leslie Sales on a part-time basis. She is currently working with us on some special projects.
In addition to welcoming new team members, we also celebrated some title changes. Cindy Gilbert has been promoted from Group Sales to the Tour Department. Cindy is excited to work with current & new customers in creating custom air & land packages for groups. As a result of her superior performance in the Group Support department, Erin Cardoso was promoted to Group Sales Agent.
Visit our facebook page to join us in welcoming our new team members & congratulating associates on internal promotions.
New Products & Services
FTI now offers Comprehensive Travel Insurance through TravelEx. This type of insurance policy offers the most extensive travel coverage, including emergency medical, trip cancellation & trip interruption, trip delay, baggage loss/delay, emergency evacuation & more. The policy is available to groups for as little as 6.4% of trip cost/person for 1-30 days. For more information, you can download our comprehensive insurance flyer. We also provide international Travel Medical Insurance for groups & individuals through Insurance Services of America for as little as $1.46/person/day. This policy includes medical expenses, emergency evacuation, baggage loss & more.
Our list of partner volunteer projects around the world is consistently growing. In 2014, we added volunteer opportunities in El Salvador & Nepal. Â In the months to come we will be adding new projects in Sri Lanka, Thailand & Vietnam, to name a few. Check out our Tour Finder throughout the year for the most current projects locations.
Your FTI Team Around the World
Several members of our team traveled the world to strengthen our partnerships & forge new relationships. Sue traveled to South Africa & Zimbabwe this year with a group of faculty leaders to visit our partner volunteer projects. Denison visited our new partner volunteer project in Nepal. Jeremy, Jenny, Cindy & Stephanie all visited our partners in Israel to add to our list of top-level guides & evaluate some of our new cultural experience offerings, including a Shabbat dinner in a Jewish home, visiting the newly excavated city of Magdala (just opened in June), touring a winery & chocolate factory in a kibbutz, as well as a quick stop at the ruined temple in Masada to see a Jewish scribe copying the Bible in Hebrew onto scrolls.
Sue recently attended tourism events in Japan & the UK to meet with service providers from around the globe. And, Denison traveled to Brazil to attend tourism trade show where he met with many Latin American providers.
Working Together to Change Lives
It is truly rewarding to have a hand in improving the lives of others, both here in the U.S. & abroad. Our clients spent 2014 exposing students to different cultures, providing relief to disaster-stricken locations, feeding the hungry, as well as a variety of other philanthropic & faith-based endeavors. We’re so proud to work with people who make such a difference in the world.
If you’d like to share your story with us on our Facebook page, we’d love to hear it!
Stay tuned for more exciting news in the near future. And in the meantime, if you have an upcoming trip, you can request a quote through our website or give us a call at 1-800-235-9384.
Once again, thank you for trusting FTI to serve you. We look forward to assisting with all of your travel arrangements in 2015. We wish you all the best!
Your FTI Team